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How prk92 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

Account data protectionJazzCash & Easypaisa payment dataCookie and device controlsYour right to access or delete dataDirect contact for data requests
prk92 How prk92 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about this policy, want to request a copy of your data, or need to flag a concern about how your information is handled, our support team is the right place to start. Requests are handled through the channels below, and we aim to respond to data-related queries within a reasonable timeframe.

Live Chat Open the chat widget from any page on prk92. Describe your data request clearly and a team member will pick it up directly.
Email Support Send your privacy or data access request to our support email address listed in your account dashboard under the help section.
Account Help Centre Log into your account and navigate to the Help section to submit a formal data request. This creates a tracked record of your query.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency sit at the core of how we manage account data. From the moment you register and link a local payment method to the point you request account closure, we apply consistent data handling practices so your information is never exposed or misused.

Encrypted Account Storage

Your account credentials and payment references — including JazzCash and Easypaisa identifiers — are stored using SSL encryption so they are not readable in transit or at rest.

Cookie Controls in Your Hands

We use functional and analytics cookies. You can turn non-essential cookies off through your browser settings without affecting your ability to log in or make deposits.

Data Retention Policy

We keep your account data for as long as your account is active and for a period after closure as required by our internal compliance process. You can request deletion after that period.

Requesting Changes or Access

Contact our support team via live chat or email to request a copy of your data, correct inaccurate records, or ask about the deletion process for a closed account.

Frequently Asked Questions About This Policy

Below are the questions we hear most often about how we collect, store and handle your personal information. If your question is not covered here, reach out through live chat or the account help section.

We collect the name, mobile number and payment wallet details you provide during registration, including any JazzCash, Easypaisa or Raast identifiers you use to fund your account.

Payment data is shared only with the processor completing your transaction. We do not pass your wallet details to advertisers or unrelated third parties under any circumstances.

Log into your account, go to the Help section, and submit a data access request. Alternatively, contact us via live chat or support email and we will handle your request directly.

Yes. Once your account is closed and our internal retention period has passed, you can request full deletion of your personal data by contacting the support team through your account help centre.

We use functional cookies to keep your session active and analytics cookies to understand how pages perform. You can disable non-essential cookies through your browser without losing access to your account.

This policy applies to accounts in eligible regions where local law permits access to the platform. Availability depends on your local law and the region from which you are accessing the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.